How to Pay with BNA Smart Pay

May 13, 2017 12:23 am Published by

The following is a tutorial on how to purchase using BNA Smart Pay. BNA Smart Pay allows you to pay with your bank account by using the information found on your check, or option number 2 is paying using American Express. For more information about our banking partner, please visit their website BNA Payment Solution.

Step 1

Select BNA Pay Smart during your checkout. Make sure to check off the box that you’ve read the terms & conditions or else it wont allow you to proceed. Click on “Place order.

How to pay with BNA Smart Pay

Step 2

The next page will reroute you to the BNA Smart Payment page (hosted on an external page). Click on Agree to proceed further. If you have any questions, please feel free to call our banking provider at the number provided. At this point you are simply agreeing to pay for the purchase. The reference to BNA Smart Pay Card is referring to how funds are being given back to us, as you will not receive any Pay cards.

Step 3

Step 3 is fairly straightforward. Here you enter a valid e-mail address and contact phone number. No phone calls will be made to verify the purchase. Its important that you enter a valid e-mail address in order to be able to complete Step 4. Your e-mail address should already be filled in based on what you entered on our site.

Step 4

The confirmation Code has been e-mail to you. Once you retrieve it from the e-mail, enter it and click on verify. This portion is in order to authentic that you have entered a valid e-mail address. Why is this important? Because if for some reason we need to issue you a refund, the refund will be sent to you as an electronic check which you can print and deposit.

This is what it looks like when you open the e-mail. The e-mail was sent to the e-mail address you entered in Step 3.  Each confirmation codes is unique. Do not enter the one on this example as it will not work for your unique transaction. 

Step 5

Once you have verified your email, the next step is to simply enter your name and address associated with your bank account. This information is used in order to verify you as the owner of the bank account. We do not have access to any of this information, please see our privacy policy for more information. For any concerns, please contact our payment solution partner at 1.866.531.1898. Once you fill in all information click on “Next”. The information should be pre-populated based on the information you entered on our site; however, it is important you enter the information associated with the checking account you are using to complete the purchase. Incorrect information will most likely lead to a declined transaction.

Step 6 

At this stage you choose pay to pay with AMEX and the process is fairly self-explanatory, you just enter your card information. If you pick bank Account you need to enter your bank name, Routing Number, and Account Number.  See screenshot below on where to locate the information.  If you have entered all the correct information click on “Next.”


Where can you find what your Routing Number and Account number is? Simple, just pull out a check and all the information is on there. Here is an example of a sample check of where the information is located on most checks.

Step 7

This page will summarize the information you entered. If everything is accurate, click on “Buy Now” and the payment will be processed and only the amount shown on your invoice will be withdrawn from your checking account. For the worriers out there, no recurring payments can be made to anyone’s account with a physical check.  BNA Smart Pay will show up on your bank statement. No mention will be made to or HRP, or anything relating to this site. Your privacy is our top concern. If you clicked on “Buy Now” and it says failed, that means you entered incorrect information. You can change the information by clicking on “Change” on either the billing details or the payment details. If you have any further questions please contact our payment solutions partner at 1.866.531.1898 or contact us.

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